In this episode, Dean Guida interviews Jason Penkethman, Chief Product & Technology Officer at Simpro Group, about the integration of AI into software for trade services like HVAC, plumbing, and electrical. The conversation highlights the importance of user trust, human oversight, and balancing innovation with real-world needs. Jason also shares insights on team management, AI adoption challenges, and the future impact of AI on the trades industry, emphasizing that technology should augment—not replace—skilled professionals.